General terms and conditions
For all orders via our online shop by consumers and entrepreneurs, the following terms and conditions apply.
§ 1 Scope of application
§ 2 Contract partner, conclusion of contract
§ 3 Contract language, contract text storage
§ 4 Delivery conditions / shipping costs
§ 5 Return costs for exercising the right of revocation & returns
§ 6 Payment
§ 7 Retention of title
§ 8 Transport damage
§ 9 Settlement of disputes
§ 10 Custom-made products Freedom of design, execution of the order and templates
§ 11 Copyrights to print designs, release from liability
§ 12 Technical and design deviations
§ 13 Vouchers
1. scope of application
A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity, which acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.
In relation to entrepreneurs, these GTC shall also apply to future business relations without our having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to them.
2. contracting party, conclusion of contract
The sales contract comes off with the owner Sabine Habeth. With the setting of the products in the online shop, we give a binding offer to conclude a contract on these items. You can put our products first without obligation into the shopping cart and correct your entries before sending your binding order at any time by using the correction aids provided for this in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping basket. Immediately after sending the order, you will receive another confirmation by e-mail.
If the delivery time stated in the invoice for goods manufactured on demand is too long for you, the contract can be objected to promptly and the amount will be credited.
3. contract language, contract text storage
The language available for the conclusion of the contract is German. We save the text of the contract and send you the order data by e-mail. You can view and download the GTC at any time.
4. delivery conditions / shipping costs
Shipping costs are additional to the quoted product prices. You can find out more about the shipping costs in the shopping cart (depending on the destination country). All indicated prices are inclusive of VAT, plus shipping costs. For deliveries to other EU countries there are different shipping costs, these are also shown in the shopping cart after entering your address.
For non-EU countries additional costs for customs duty are charged, therefore an order via the shopping cart is not possible. Please ask for your individual shipping costs and customs fees via our contact form.
If products with different delivery times are ordered together, the longest delivery time automatically applies. We do not send available parts as partial delivery in advance.
5. return costs when exercising the right of revocation
If you make use of your legal right of revocation (see revocation instruction), you have to bear the regular costs of the return. Each order (except for custom-made products) includes a return note with which you can request a free exchange of the size once. If a top does not fit, the desired size can be noted on the piece of paper and you will receive a new size without further shipping costs.
If there is an error on our part (product damaged/wrong delivery), we will of course cover the return costs (to a reasonable extent) and reimburse them afterwards. Alternatively, please contact customer service before shipping and you will receive a free return label by email.
The following payment methods are available to you in our shop:
-Prepayment- When selecting the payment method prepayment, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.
-PayPal- During the ordering process you will be redirected to the website of the online provider PayPal. To be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards.
-Credit debit card - we accept credit cards, Eurocard/Mastercard and VISA.
7. retention of title
The goods remain our property until full payment has been made.
8. transport damage
This applies to consumers:
If goods with obvious transport damage are delivered, please complain such errors as soon as possible to the deliverer and contact us immediately. The failure of a complaint or contact has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to be able to assert our own claims against the carrier or the transport insurance.
This applies to entrepreneurs:
The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the goods to the forwarding agent, the carrier or any other person or institution designated to carry out the shipment. Among merchants, the obligation to examine and give notice of defects regulated in § 377 HGB (German Commercial Code) shall apply. If you omit the notification regulated there, the goods shall be deemed to have been approved, unless the defect was not identifiable during the inspection. This shall not apply if we have fraudulently concealed a defect.
9. dispute settlement
The European Commission provides a platform for online dispute resolution (OS), which you can find here: Consumers have the opportunity to use this platform to settle their disputes.
For the settlement of disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute resolution proceedings before a consumer arbitration board. Responsible is the general consumer arbitration board of the "Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein" http://www.verbraucher-schlichter.de. In a dispute settlement procedure before this place we will participate.
10. special designs freedom of design
A right of withdrawal does not apply to contracts for the supply of goods for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. Within the scope of the order there is freedom of design. Complaints regarding the artistic design are excluded. For this purpose, a release drawing is prepared prior to production, which is confirmed by the client. If the client wishes changes during or after the production, he has to bear the additional costs caused by it. Acceptance may not be refused. The preparation of drafts and all other activities that the graphic designer performs for the client are subject to a charge, unless expressly agreed otherwise. According to § 312d paragraph 4 no. 1 BGB, the right of revocation or return does not apply:
"Distance selling contracts for the delivery of goods which are manufactured according to customer specifications or are clearly tailored to personal needs (...)".
Exception: If there is an error (deviation from the release drawing) on our part. Please check the delivery after receipt of the goods and contact our customer service immediately in case of problems.
11. copyrights to print designs, release from liability
If the customer transmits his own motif or otherwise influences the product (e.g. text personalisation), the customer assures that the text and motif are free of third-party rights. In this case, any copyright, personality or naming rights infringements shall be borne in full by the customer. The customer also assures that he does not violate any other rights of third parties by individualizing the product. The customer will indemnify Sabine Habeth from all demands and claims which are asserted because of the injury of such rights third, as far as the customer has to represent the obligation injury. The customer shall reimburse Sabine Habeth for all defence costs and other damages incurred in the event of disregard.
12. technical and design deviations
In the performance of the contract, we expressly reserve the right to deviate from the descriptions and information in our brochures, catalogues and other written and electronic documents with regard to material properties, colour, weight, dimensions, design or similar features, insofar as these are reasonable for the customer. Reasonable reasons for changes may result from customary fluctuations and technical production processes.
13. redeem vouchers
The voucher is applicable to the entire range in the online shop (except streetwear). The voucher can also be used for special designs or jerseys (personalise tops). If the value of a voucher is not completely used up, a remaining credit remains. We will automatically send you a new voucher code by e-mail for the remaining amount after your order. Only one voucher can be used per shopping cart or order.